Get your refund. If this happens keep all communication via eBay, then you can go to their resolution help to speed things up. It really pissed me off. Your purchase is covered by the eBay Guarantee, which entitles you to receive your money back if the item you receive doesn't match what is listed. I believe according to EBAY rules there is a way to retract a bid. What happens when you report a seller? If you don't receive payment for an item you've sold, we're here to help. First, you're going to need to contact the seller and try to resolve things yourself as eBay will not help you if you do not do this. You get negative feedback. Depending on what you're selling, it can happen a lot. Learn more about eBay's resolution process . My question is, if the seller and the buyer live very far … Do your bit to discourage this by filing. It’s unreal, I don’t think that many buyers in one area could be scamming sellers but believe me it happens. Well, you certainly don't want to penalize the second seller because the first seller was slow! By Marsha Collier . If you didn't buy the item on eBay or your purchase isn't eligible for eBay Money Back Guarantee, you can make a police report using the Action Fraud website . What happens when you report a buyer for abuse and inappropriate communication on Ebay. But let’s be honest – maintaining 100% positive feedback on eBay is hard, very hard, especially when you start dealing with hundreds and even thousands of transactions per month. If the auction is still running you can report it using the Report Item link on the right hand side of the listing page. But if you set your seller. Tax reports are available on Seller Hub. No, don’t worry – that’s not your eBay account. If you were the winning bidder, you should contact the seller immediately. If there’s one thing that just isn’t tolerated at eBay, it’s unpaid items. When placing a bid, you put in the maximum amount you are willing and capable of paying for an item. +16% sales uplift: Listings that earn an eBay Plus badge see up to a +16% sales uplift on average vs. listings that are not badged eBay Plus. I'm relatively new to eBay but I know about it's policy, that when you get your item damaged or different than the description, you should contact the seller and open a case if you don't arrange anything. You’d think that was clear enough, but sadly, many people out there think bidding and buying on eBay is a game. Ebay reads the messages being sent between buyers and sellers and has some sort of filter/blockers. Normally when a buyer opens a case, the seller is given the opportunity to try and rectify the issue. for them to relist the item,,other might insist on you paying for it because when you place a bid you are. The next morning, I get an email with a refund stating that the item was defective/damaged. Ebay will FORCE a refund if required from the seller. If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. Instead, sellers can report a misbehaving buyer privately to eBay. Options. Whether delivered to the wrong address or damaged enough for the label to be unreadable, having an item go missing is disappointing for both eBay buyer and seller. eBay will step in to help, reimburse the buyer and charge you for such reimbursement, if you do not upload tracking information within 24 hours. Review the feedback for the seller of each vehicle you are interested in bidding on. Certainly you will want to add any offender to your Blocked bidder list. There's no way eBay sellers can avoid buyer fraud entirely. preferences too tight you will greatly reduce sales. Thanks for this article! - A copy of the postage receipt that includes the seller's delivery address. You can at least report the buyer on eBay and send up an alert when these types of actions threaten your income.